Finding the right dress for your daughter’s or son’s wedding matters. Here’s how our policy works at Mothers Only.
All sales are final
Our designer gowns — Tania Olsen, Dessy, Adrianna Papell, Jenny Yoo and others — are made to order and cut once you place your order. We don’t offer returns or exchanges for change of mind, and incorrect size selection is not eligible for refund or exchange. Sale and sample sale dresses are also final sale.
We make sure it’s right before you order
Because every dress is final sale, we work with you before production to get the fit right. Please double-check your measurements against the size chart before placing your order, or book a Try Before You Buy session to try sample dresses at home first. Our team is happy to help with sizing and style — email [email protected] before you order if you’re unsure.
Faulty or damaged items
If your dress arrives faulty or damaged, email [email protected] within 7 days of delivery with your order number and photos. We will arrange a repair, replacement or refund.
Australian Consumer Law
This policy does not limit your rights under Australian Consumer Law. If your dress is faulty, not as described, or doesn’t do what it’s meant to do, you are entitled to a repair, replacement or refund.
Mother-of-the-bride dresses.
Browse the Mothers Only collection — designer dresses for the elegant moment.