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Returns and Exchanges

/Returns and Exchanges
Returns and Exchanges2020-05-21T10:44:58+10:00

We understand that shopping for the perfect mother of the bride/groom dress can be hard. We are trying to be as helpful as possible however each designer has their own returns and exchange policy that we follow.

Tania Olsen
These items are made to order and as such are not eligible for exchange or refund unless faulty/damaged. Please make sure you order the correct size etc as orders cannot be changed or cancelled once placed.
All sizes should be selected based on the Tania Olsen measurements on their size chart. We are unfortunately unable to exchange or refund if you have selected the incorrect size.
Dessy 
These items are made to order and as such are not eligible for exchange or refund unless faulty/damaged. Please make sure you order the correct size etc as orders cannot be changed or cancelled once placed.
All sizes should be selected based on the Dessy measurements on their size chart. We are unfortunately unable to exchange or refund if you have selected the incorrect size.
Adrianna Papell
These items are made to order and as such are not eligible for exchange or refund unless faulty/damaged. Please make sure you order the correct size etc as orders cannot be changed or cancelled once placed.
All sizes should be selected based on the Adrianna Papell measurements on their size chart. We are unfortunately unable to exchange or refund if you have selected the incorrect size.
Jenny Yoo
These items are made to order and as such are not eligible for exchange or refund unless faulty/damaged. Please make sure you order the correct size etc as orders cannot be changed or cancelled once placed.
All sizes should be selected based on the Jenny Yoo measurements on their size chart. We are unfortunately unable to exchange or refund if you have selected the incorrect size.

Sale dresses and Sample sale dresses are final and are unable to be returned. These are sold at a dramatic discount due to being second hand and may have markings or damage. Please purchase carefully with this in mind